Cambrian VP Ltd (“we”, “us”, “our”) is committed to protecting and respecting your privacy.
By using the services provided within the Cambrian Vets surgeries, you understand and agree that personal information you provide will be held on a database created and operated by us and/or other selected third parties.
Cambrian VP Ltd is a company registered in England and Wales (registration number 06852764), whose registered office is at Graigle, Graig Fach, Machynlleth, Powys, SY20 8BB.
We respect your right to privacy and will only process personal information you provide to us in accordance with the Data Protection Act 1998 (DPA) and the EU General Data Protection Regulation (“GDPR”) 2016/679.
If you have any questions about how we collect, store and use personal information, or if you have any other privacy-related questions, please contact us by any of the following means:
We do not and will not knowingly collect information from any unsupervised child under the age of 18. If you are under the age of 18, you may not register with us.
To access our services, we will collect information about you. Most of the information will be provided by you, or created through the use of our products and services (including when you submit personal information to us through data entry fields on our Website). We may collect the following information from you:
We (or third party data processors and subcontractors acting on our behalf) may collect, store and use your personal information listed above primarily to provide you with products and services, to better understand our customers’ needs and improve the products and services we offer, and for the day to day running of our business. This may include:
We may, where you have given us your consent, disclose your personal information to carefully chosen third parties (such as specialist Veterinary surgeons or insurance companies that you use or Accountants in the case of staff) so that they may contact you.
We will not disclose, sell or rent your personal information to any other third party unless you have consented to this. If you do consent but later change your mind, you may contact us and we will cease any such activity.
However, if a third party acquires all (or substantially all) of our business and/or assets, we may disclose your personal information to that third party in connection with the acquisition.
We may also disclose your personal information where we are required to do so by applicable law, by a governmental body or by a law enforcement agency.
We may collect anonymised information regarding your pets condition and geographical location using disease prevalence surveillance software.
Finally, we may also collect anonymised details about visitors to our Website for the purposes of aggregate statistics or reporting purposes. However, no single individual will be identifiable from the anonymised details we collect for these purposes.
Unless you have told us not to, we will send you marketing information relating to products and services that we think will be of interest and relevance to you. If you change your mind and no longer want to receive these communications you can tell us at any time by visiting our website and updating your preferences or by contacting us at 01654710416, 01654702444 or coming into one of our surgeries.
You have the following rights:
If you wish to exercise any of the above rights, please write to us (either by post or by e-mail) at the address specified above. It is important to understand that, in some cases, exercising your rights may mean that we are no longer able to provide you with products or services.
We hope that we can address any concerns you may have, but you can always contact the Information commissioner’s Office (ICO). For more information, visit www.ico.org.uk.
We are committed to ensuring that your information is secure with us and with third parties who act on our behalf. We use many tools to make sure that your information remains confidential and accurate and we may monitor or record calls, emails, text messages or other communications in order to protect you and us.
Whilst we take appropriate technical and organisational measures to safeguard the personal information that you provide to us, no transmission over the internet can ever be guaranteed secure. Consequently, please note that we cannot guarantee the security of any personal information that you transfer over the internet to us.
A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. Most web browsers automatically accept cookies however, you may prefer to disable cookies on this site and on others. The most effective way to do this is to modify your browser settings to disable cookies although this may prevent you from taking full advantage of the website. We suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers.
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.